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Etsy Italy

Etsy Italy

www.etsy.com
What is your customer experience with Etsy Italy?

Etsy Italy Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Etsy Italy has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Esty problem, Low cost, Wide selection of products and materials.
    Cons: Everything about etsy is a con, No real customer protection.

  • Recent recommendations regarding this business are as follows: "Don’t buy unless you have a good credit card with customer protection!", "Urgently", "DONT USE ETSY FOR YOUR FUTURE ONLINE COMMERCE", "Do not buy from this company", "Plz contact me.".

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Media from reviews

Etsy Italy - Scammed and out of pocket! Do not buy from MulberrySilkStore
Etsy Italy - Problem with orderEtsy Italy - Problem with order - Image 2Etsy Italy - Two Setup Verification Not Done
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Natascha A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed and out of pocket! Do not buy from MulberrySilkStore

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Etsy Italy - Scammed and out of pocket! Do not buy from MulberrySilkStore
Contains 1 confidential file for company representatives

Ordered 4 meters of 100% Mulberry silk. Received 4 meters of synthetic fabric.

Contacted seller for resolution, but it did not lead anywhere. Contacted the customer support for help, but the case was closed despite the product being fake. Reached out to customer support again, but it went nowhere.

There is no protection for customers even when they are being scammed. Extremely disappointing, and this will be the last time I buy from Etsy!

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Loss:
$106
Pros:
  • Wide selection of products and materials
Cons:
  • No real customer protection

Preferred solution: Full refund

User's recommendation: Don’t buy unless you have a good credit card with customer protection!

Anonymous
map-marker Palermo, Province Of Palermo

*** COMPANY

I ORDERED AN ITEM MONEY TAKEN FROM MY ACCOUNT 24/1.2014 NOW 4/3/2024 STILL NO SIGN OF IT AND HAVE TRIED FOR A REFUND DOZENS OF TIMES WITH NO JOY SO STEER WELL CLEAR OF THEMNO CHANCE

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Domenico M Mxa

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request

Etsy Italy - Request
Contains 1 confidential file for company representatives

Cari Signori, buonasera.

La presente e-mail per sapere gentilmente se Voi potete fornirmi banconote da $ 100 e anche banconote da 5, 10 e 20.

Se si Vi chiedo di inviarmi un anteprima del fronte e retro delle banconote e conoscere i vari prezzi in base alle quantità.

Scusandomi, resto in attesa di una Vs. cortese risposta.

Vi ringrazio e Vi saluto distintamente/Sig. Domenico Maltoni (Firenze - Italy)

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Loss:
$300

User's recommendation: Urgently

sara p Kyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I CANNOT ENTER MY PAGE

Updated by user Oct 15, 2023

i cannot have access to my account because of the authenticator mode.

Original review Oct 08, 2023

I did al that i could to get back my verification code, the two authenticator factor that i make when i created the account, so now i'm stuck!!! People are buying and messagging and I CANNOT RESPOND I'ts been days that i don't know that to do,please help me.

My EMAIL: lunacristals@***.com

Please help me

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Preferred solution: account servce, i cannot enter because the two authenticator factor

Brahim N Yqf

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Verified Reviewer

Accuont suspended with no reason

Hello Etsy customer service,

I have an issue with my account, it got suspended, for no reason

what i did is that i created the account after filling out all the legal information. And when i got my first sale and I shipped my products with tracking number, (341******** )i found my account blocked!

This is my email that is associated with this Etsy account : ( ibranaciri98@***.com)

My name :Brahim Naciri

My store :BrassMarrakech

Anyway i hope to get this account as soon as possible, cannot wait the opportunity to start a journey on this platform.

Thanks in advance i really appreciate your help

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Preferred solution: Ok

doga k Rma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not login

I opened my account 1 year ago and I forgot my password which led me to renew it. However, no matter how much attempt I made I could not login because the system basically did not send me the SMS.

I mailed the customer support stating that there were no codes arriving to my phone number but they did not reply even after numerous months. Now I can not login to my e commerce account for a year now and I am devastated !!

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Pros:
  • Low cost
Cons:
  • Everything about etsy is a con

Preferred solution: A RESPONSE AND A SOLUTION TO MY PROBLEM

User's recommendation: DONT USE ETSY FOR YOUR FUTURE ONLINE COMMERCE

Anonymous
map-marker Cesano Maderno, Monza Brianza

Problem with order

Etsy Italy - Problem with order
Etsy Italy - Problem with order - Image 2

My account is blocked for the messages out.I can't climatizzatore for a order brocken.I do not understand the reason of the block.I observed the rules of ETSY

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Andrew F Ixs

Where is my order

Where is my delivery? It says is been delivered but it hasnt

Can you contact as soon as possible please?

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Genoa, Provincia Di Genova

Bad service

I complained that the paint had chipped off the canisters I bought but they wanted me to pay for the return before a refund. Then the owner lied on a review and said I had dropped them

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User's recommendation: Do not buy from this company

Shelah Oba
map-marker San Severino Marche, The Marches

ETSY LAUNCHES SUSPENSIONS WITHOUT EVALUATING EVERY STORE IN CONCRETE ALSO, ETSY IS VERY SUPERFICIAL IN CONSIDERING THE REQUESTS FOR HELP

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Good morning,

My name is Francucci Giuliana (tax code: FRNGLN44M52I156M) and I am the owner of the etsy shop: "tessutidilusso" the qula has been connected to the etsy site with the e-mail address: giulianatessuti@***.com

Etsy did not close my account because in violation of Etsys Prohibited Items Policy.

No!

Etsy closed my account because Etsy was thinking that my account was linked to an other account!

It is not the true

please read all my message

I am the only owner of my business with VAT registration number: 0029814****

My business does not make use of collaborators or third parties acting on my behalf.

When registering on the Etsy trading platform, I entered all my details correctly covering the bank details of the bank account relevant to my business. Money income from Etsy sales was regularly transferred to my bank account linked to my regularly registered business.

At the time of registration, however, the insertion of a valid credit card was also requested. The request was a generic request, in fact it did not ask for a credit card in the name of my business.

In fact, no accreditations of any kind have ever been made in it.

Since my business-related credit card was not accepted as valid at that time, I thought about registering my daughter's credit card; the qulae was accepted by etsy.

I started my business by recording several sales.

During my business I have scrupulously followed the etsy regulation on the sale of objects

Despite this (I believe due to reports from unfair competitors) I had been deactivated by etsy an advertisement concerning a fabric that I had purchased directly with a regular purchase invoice from the company: Manifattura Paoloni (for which I can provide the vision of the purchase invoice from the brand owner)

Subsequently, on the 11th of October, I received a message from you informing me of the closure of the Etsy shop as, from checks carried out, it was linked to a previous account that had violated the rules.

I investigated, and came to the conclusion that my daughter (the holder of the credit card I had registered) may have previously been running an etsy shop that didn't play by the rules.

When registering the credit card, etsy did not specifically ask me to register a card in the name of me personally or directly linked to my business

I can declare under my own responsibility that I was not aware of the existence of previous accounts that violated the rules

My activity, which I carried out in etsy is not connected neither in substance nor in fact to third parties

For this reason, I am sending this email verified by my company to your company asking for a review of my situation, putting me in a position to be able to continue my activity in etsy (which has always been carried out respecting all the rules)

i send this mail with the hope of not having to proceed by legal means because I have not commited any infringement and my business, and my account have never been linked to other accounts

waiting for your answer

greetings

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paola v Cvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

REACTIVATE SHOP

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Original review updated Sep 16, 2022

My shop is on holiday mode and there's no way, or option, or switch, or button, or checkbox or nothing to reactivate it.

Please reactivate it

my shop name is paolavecchi

i have lost one whole morning tryng to solve thei sissue you created

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Preferred solution: online assistence

Umar H Ntw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milan, Lombardy

Two Setup Verification Not Done

Etsy Italy - Two Setup Verification Not Done

Sir

I hope you are fine i make a Selling account on Etsy everything is OK but at last two setup verification is not done etsy can not accept my phone number that's why I'm vary worried about it please help me

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Preferred solution: I need to Confirm my two setup verification and start selling on Etsy

Anonymous
map-marker Milan, Lombardy

Problem with an order

Ho ordinato un lampadario con la possibilità di personalizzare il colore e ho scelto rosa è arrivato arancione, ho contattato il venditore mi ha detto che mi avrebbe fatto sapere il 24 h ma non l ho mai più sentito non mi risponde più

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May 28, 2021

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Se nia C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pineto, Abruzzo

Delivery

I would like ti know the price of delivery of my order

Thank you very much

Best regards

Aaaaaaaaaaaaaaa

View full review
Loss:
$90

Preferred solution: Full refund

Thirza S

Etsy acount been closed with no reason

We don't understand why our account been closed.

Without a real motivation and we please Need ti understand

Thank you

Dnr falegnameria

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Pros:
  • Esty problem

Preferred solution: To understand why Etsy close my account and have another possibility ti reopen it

Alessandro D Zdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still do not know anything

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nobody answered to me. I still do not know where the object is and if the order has been processed.

Would you help me please?

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Preferred solution: Deliver product or service ordered

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