Etsy Italy
Etsy Italy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Etsy Italy has a 1.0 star rating from 5 reviews; consumers are mostly dissatisfied with billing, refunds, and customer service despite a wide product selection and low-cost listings.
Key Takeaways for Future Customers
- Check Etsy Italy reviews and prefer a credit card with buyer protection before purchasing.
- Expect slow or unresponsive support for orders, account access, and payouts.
- Verify seller credibility for custom or high-value items before paying.
Negative Feedback / Risk Areas
- Frequent reports of scams, counterfeit goods, and closed cases with no refunds.
- Billing errors, withheld payouts, and difficulties updating payment or PayPal details.
- Account suspensions or login failures with minimal resolution from customer service.
Positive Feedback
Reviewers note a wide selection of products and low listing costs, but praise is limited given pervasive service and protection issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Etsy Italy has a 1.0 star rating from 5 reviews; consumers are mostly dissatisfied with billing, refunds, and customer service despite a wide product selection and low-cost listings.
Key Takeaways for Future Customers
- Check Etsy Italy reviews and prefer a credit card with buyer protection before purchasing.
- Expect slow or unresponsive support for orders, account access, and payouts.
- Verify seller credibility for custom or high-value items before paying.
Negative Feedback / Risk Areas
- Frequent reports of scams, counterfeit goods, and closed cases with no refunds.
- Billing errors, withheld payouts, and difficulties updating payment or PayPal details.
- Account suspensions or login failures with minimal resolution from customer service.
Positive Feedback
Reviewers note a wide selection of products and low listing costs, but praise is limited given pervasive service and protection issues.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammed and out of pocket! Do not buy from MulberrySilkStore
- - Ordered 4 meters of 100% Mulberry silk but received synthetic fabric.
- - Seller and support failed to resolve; case closed despite a fake product.
No movement no response
Ordered 4 meters of 100% Mulberry silk. Received 4 meters of synthetic fabric.
Contacted seller for resolution, but it did not lead anywhere. Contacted the customer support for help, but the case was closed despite the product being fake. Reached out to customer support again, but it went nowhere.
There is no protection for customers even when they are being scammed. Extremely disappointing, and this will be the last time I buy from Etsy!
- Wide selection of products and materials
- No real customer protection
Preferred solution: Full refund
User's recommendation: Don’t buy unless you have a good credit card with customer protection!
Palermo, Province Of Palermo
*** COMPANY
I ORDERED AN ITEM MONEY TAKEN FROM MY ACCOUNT 24/1.2014 NOW 4/3/2024 STILL NO SIGN OF IT AND HAVE TRIED FOR A REFUND DOZENS OF TIMES WITH NO JOY SO STEER WELL CLEAR OF THEMNO CHANCE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest
- - Requests supply of banknotes: $100 and denominations 5, 10, 20.
- - Asks for front and back previews and quantity-based pricing.
Cari Signori, buonasera.
La presente e-mail per sapere gentilmente se Voi potete fornirmi banconote da $ 100 e anche banconote da 5, 10 e 20.
Se si Vi chiedo di inviarmi un anteprima del fronte e retro delle banconote e conoscere i vari prezzi in base alle quantità.
Scusandomi, resto in attesa di una Vs. cortese risposta.
Vi ringrazio e Vi saluto distintamente/Sig. Domenico Maltoni (Firenze - Italy)
User's recommendation: Urgently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI CANNOT ENTER MY PAGE
- - Lost verification code and 2FA; cannot access account.
- - No response to buyers for days; need help.
- - Email provided: lunacristals@***.com.
i cannot have access to my account because of the authenticator mode.
I did al that i could to get back my verification code, the two authenticator factor that i make when i created the account, so now i'm stuck!!! People are buying and messagging and I CANNOT RESPOND I'ts been days that i don't know that to do,please help me.
My EMAIL: lunacristals@***.com
Please help me
Preferred solution: account servce, i cannot enter because the two authenticator factor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccuont suspended with no reason
- - Account suspended with no stated reason; please reactivate.
- - Shipped first sale with tracking 341********.
- - Email: ibranaciri98@***.com; Brahim Naciri.
Hello Etsy customer service,
I have an issue with my account, it got suspended, for no reason
what i did is that i created the account after filling out all the legal information. And when i got my first sale and I shipped my products with tracking number, (341******** )i found my account blocked!
This is my email that is associated with this Etsy account : ( ibranaciri98@***.com)
My name :Brahim Naciri
My store :BrassMarrakech
Anyway i hope to get this account as soon as possible, cannot wait the opportunity to start a journey on this platform.
Thanks in advance i really appreciate your help
Preferred solution: Ok
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not login
- - I opened my account 1 year ago and cannot log in; SMS codes are not sent.
- - I emailed support about missing codes but got no reply for months.
I opened my account 1 year ago and I forgot my password which led me to renew it. However, no matter how much attempt I made I could not login because the system basically did not send me the SMS.
I mailed the customer support stating that there were no codes arriving to my phone number but they did not reply even after numerous months. Now I can not login to my e commerce account for a year now and I am devastated !!
- Low cost
- Everything about etsy is a con
Preferred solution: A RESPONSE AND A SOLUTION TO MY PROBLEM
User's recommendation: DONT USE ETSY FOR YOUR FUTURE ONLINE COMMERCE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bassano Del Grappa, Veneto
Table does not fit the legs!!
- - Dinning table from Etsy has oversized legs and a sharp edge.
- - I emailed Etsy with no reply and I will not order again.
I ordered a dinning table from Etsy and the legs are to big for the table, therefore it has a huge sharp edge sticking out, which is dangerous for my 2 year old daughter running around! I have emailed Etsy a number of times but there is no reply. There doesnt seem to be a contact number!
Will not order from this company EVER again!
Preferred solution: The right legs ordered!
User's recommendation: Don’t order here!!!!
Cesano Maderno, Monza Brianza
Problem with order
My account is blocked for the messages out.I can't climatizzatore for a order brocken.I do not understand the reason of the block.I observed the rules of ETSY
Where is my order
Where is my delivery? It says is been delivered but it hasnt
Can you contact as soon as possible please?
Preferred solution: Deliver product or service ordered
Genoa, Provincia Di Genova
Bad service
I complained that the paint had chipped off the canisters I bought but they wanted me to pay for the return before a refund. Then the owner lied on a review and said I had dropped them
User's recommendation: Do not buy from this company
ETSY LAUNCHES SUSPENSIONS WITHOUT EVALUATING EVERY STORE IN CONCRETE ALSO, ETSY IS VERY SUPERFICIAL IN CONSIDERING THE REQUESTS FOR HELP
- - Owner of tessutidilusso requests a review of the closure.
- - Disputes closure link; claims sole ownership and VAT 0029814****; no collaborators.
Good morning,
My name is Francucci Giuliana (tax code: FRNGLN44M52I156M) and I am the owner of the etsy shop: "tessutidilusso" the qula has been connected to the etsy site with the e-mail address: giulianatessuti@***.com
Etsy did not close my account because in violation of Etsys Prohibited Items Policy.
No!
Etsy closed my account because Etsy was thinking that my account was linked to an other account!
It is not the true
please read all my message
I am the only owner of my business with VAT registration number: 0029814****
My business does not make use of collaborators or third parties acting on my behalf.
When registering on the Etsy trading platform, I entered all my details correctly covering the bank details of the bank account relevant to my business. Money income from Etsy sales was regularly transferred to my bank account linked to my regularly registered business.
At the time of registration, however, the insertion of a valid credit card was also requested. The request was a generic request, in fact it did not ask for a credit card in the name of my business.
In fact, no accreditations of any kind have ever been made in it.
Since my business-related credit card was not accepted as valid at that time, I thought about registering my daughter's credit card; the qulae was accepted by etsy.
I started my business by recording several sales.
During my business I have scrupulously followed the etsy regulation on the sale of objects
Despite this (I believe due to reports from unfair competitors) I had been deactivated by etsy an advertisement concerning a fabric that I had purchased directly with a regular purchase invoice from the company: Manifattura Paoloni (for which I can provide the vision of the purchase invoice from the brand owner)
Subsequently, on the 11th of October, I received a message from you informing me of the closure of the Etsy shop as, from checks carried out, it was linked to a previous account that had violated the rules.
I investigated, and came to the conclusion that my daughter (the holder of the credit card I had registered) may have previously been running an etsy shop that didn't play by the rules.
When registering the credit card, etsy did not specifically ask me to register a card in the name of me personally or directly linked to my business
I can declare under my own responsibility that I was not aware of the existence of previous accounts that violated the rules
My activity, which I carried out in etsy is not connected neither in substance nor in fact to third parties
For this reason, I am sending this email verified by my company to your company asking for a review of my situation, putting me in a position to be able to continue my activity in etsy (which has always been carried out respecting all the rules)
i send this mail with the hope of not having to proceed by legal means because I have not commited any infringement and my business, and my account have never been linked to other accounts
waiting for your answer
greetings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREACTIVATE SHOP
- - Shop paolavecchi is in holiday mode with no reactivation.
- - Please reactivate it; a whole morning was spent trying to solve this issue you created.
My shop is on holiday mode and there's no way, or option, or switch, or button, or checkbox or nothing to reactivate it.
Please reactivate it
my shop name is paolavecchi
i have lost one whole morning tryng to solve thei sissue you created
Preferred solution: online assistence
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo Setup Verification Not Done
- - I created a selling account on Etsy but the last two verification steps are not complete.
- - Etsy won't accept my phone number.
- - I am worried and need help.
Sir
I hope you are fine i make a Selling account on Etsy everything is OK but at last two setup verification is not done etsy can not accept my phone number that's why I'm vary worried about it please help me
Preferred solution: I need to Confirm my two setup verification and start selling on Etsy
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Milan, Lombardy
Problem with an order
- - Ordered a customizable chandelier; chose pink.
- - Arrived in orange instead of pink.
- - Contacted seller; promised a 24h update but never heard back.
Ho ordinato un lampadario con la possibilità di personalizzare il colore e ho scelto rosa è arrivato arancione, ho contattato il venditore mi ha detto che mi avrebbe fatto sapere il 24 h ma non l ho mai più sentito non mi risponde più
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
I would like ti know the price of delivery of my order
Thank you very much
Best regards
Aaaaaaaaaaaaaaa
Preferred solution: Full refund
Etsy acount been closed with no reason
We don't understand why our account been closed.
Without a real motivation and we please Need ti understand
Thank you
Dnr falegnameria
- Esty problem
Preferred solution: To understand why Etsy close my account and have another possibility ti reopen it
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